Questions, bug reports, or a result that looks wrong — email support@tryveridex.com.
If you are reporting a problem with a specific product, including the product name and barcode helps us reproduce it quickly.
Veridex reads the marketing claims printed on a product label — things like "clinically proven", "all natural", or "boosts immunity" — and checks whether there is real evidence behind them.
Supported means credible evidence backs the claim. Needs more evidence means the claim is plausible but adequate published evidence could not be found. Unsubstantiated means no credible supporting evidence was found — not that the claim is proven false.
No. Veridex is a research tool. It does not diagnose or treat anything, and it is not a substitute for advice from a doctor, pharmacist, or attorney.
Our database does not cover every barcode yet. When a product is missing you can enter its details manually and it will be analyzed right away.
No. Your camera is used on your device to read the barcode. No photo or video ever leaves your phone.
Email us the product name and barcode and we will take a look. Veridex is AI-powered and can make mistakes, and reports like these are how we improve it.
Veridex is an AI-powered research tool and does not constitute legal, medical, or regulatory advice.